Announcing Voxna: AI-Powered After-Hours Phone Answering
We're launching Voxna — AI that answers after-hours property calls, verifies residents, creates tickets, and escalates emergencies.
Today we’re excited to announce Voxna — AI-powered after-hours phone answering built specifically for property management.
The problem
If you manage properties, you know the after-hours problem. Calls come in at 11 PM, 2 AM, 5 AM — and someone has to answer them. The options have always been bad:
- Voicemail — Residents hate it. They hang up, get frustrated, and tell their neighbors.
- Answering services — They take messages but can’t verify residents, triage issues, or take action.
- On-call staff — Expensive, disruptive to their lives, and they often can’t do anything about a burst pipe at 3 AM anyway.
What Voxna does differently
Voxna picks up every call immediately and handles it like your best on-site manager would:
- Verifies the caller against your resident directory
- Converses naturally to understand the issue — not menu trees, actual conversation
- Creates tickets with full context and severity classification
- Escalates emergencies through configurable on-call chains
- Logs everything to your dashboard for morning review
Built for property management
This isn’t a generic AI phone tool repurposed for real estate. Voxna understands buildings, units, residents, maintenance categories, and the critical difference between “no hot water” and “pipe flooding the lobby.”
Get started
We’re onboarding property managers by request. Get in touch to set up your buildings and see Voxna handle your first after-hours call.
Welcome to the future of after-hours property management.