Voxna answers every after-hours call with AI — verifying residents, triaging issues, creating tickets, and escalating emergencies. So your team sleeps through the night.
📞 Incoming call from +1 (438) 528-9022
Voxna: Good evening, North Star Properties. How can I help?
Caller: Hi, this is Sandeep from Unit 32. There's no hot water.
Voxna: I've verified you as a resident. Creating a maintenance ticket for Unit 32 — no hot water. Priority: standard. Is this an emergency?
Caller: No, just annoying.
Voxna: Got it. Your property manager will see this in the morning. Good night, Sandeep.
✅ Ticket #51 created · Resident verified · No escalation needed
Built specifically for property management — not a generic answering service.
Never miss an after-hours call again. AI answers, understands, and routes every call instantly.
Automatically creates maintenance tickets with full context — caller ID, unit, issue severity.
Verifies callers against your resident directory — name, unit, and phone number matching.
Urgent calls automatically escalate through on-call staff — with tracking and fallback.
See every call, ticket, and escalation in one place. Filter by building, date, or status.
Role-based access, encrypted sessions, tenant isolation. Built for multi-property portfolios.
Every missed after-hours call is a dissatisfied resident. Voxna answers every call, every time — no voicemail, no wait, no staff required.
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