Last updated: May 2026
We collect information you provide directly, including your name, email, phone number, and property details when you create an account. We also collect call recordings, transcripts, and usage data when you use our service.
We use your information to provide and improve our services, process after-hours calls, create maintenance tickets, and communicate with you about your account. We do not sell your personal information.
We implement industry-standard security measures including encryption at rest and in transit, role-based access controls, and regular security audits. All call data is encrypted and stored securely.
We retain your account data for as long as your account is active. Call recordings and transcripts are retained for 90 days by default, with options for longer retention upon request.
You have the right to access, correct, or delete your personal data. You can export your data or request deletion through your account settings or by contacting us at sugivan@voxna.ai.
For privacy-related questions, contact us at sugivan@voxna.ai.